Office 365 Account and Microsoft Account

If you are seeing this message you are using the same email address for two different Microsoft Services.  It's as frustrating as having two keys that look similar but unlock two different doors. Microsoft Account vs Office 365 Account First some background. Your Microsoft Account is not your Business Office 365 account, they are two completely different accounts. One owned by you as an individual and the other manged by your company. Until recently you could use your work email as the username for your Microsoft [...]